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Heating/Cooling Assistance

To make an appointment to determine eligibility for energy assistance, please call 740-370-1328.

Home Energy Assistance Program (HEAP), Regular HEAP

The Home Energy Assistance Program (HEAP) is designed to help low income families meet the high costs of home heating during the winter months. Applications may be completed by the applicant him/herself and mailed directly to the state or by coming in the Washington-Morgan Community Action offices and working with a case manager.

Click here for more information and an application for HEAP.

Percentage of Income Payment Plan Plus (PIPP)
The Percentage of Income Payment Plan Plus (PIPP Plus) is an extended payment arrangement that helps Ohioans maintain their natural gas and/or electric service. Regulated gas and electric companies accept payments based on a percentage of the customer's household income.

Watch OhioDevelopment's PIPP Plus video on YouTube.

The program provides customers with a consistent payment amount year round and customers who pay on-time and in-full receive credit for the balance of their current bill as well as credit to reduce their outstanding balance. Over 24 months, a customer can eliminate their outstanding balance by paying on-time and in-full.

Who is eligible for PIPP Plus? Ohioans with a household income at or below 150 percent of the federal poverty guideline that are a customer of a Public Utility Commission of Ohio-regulated gas or electric utility

Winter Crisis Program (WCP)
The Winter Crisis Program can prevent disconnection of heating utilities and restore heating services to households that have been disconnected. WCP can also pay for an emergency delivery of bulk fuel when the supply is down to 10 days or less. Households can receive WCP assistance one time per program year.


Summer Crisis Program (SCP)
The Summer Crisis Program provides assistance to eligible families to offset high electricity costs associated with the summer cooling season.

Applicants for SCP assistance must be 60 years of age or older or have a documented breathing problem.


Washington-Morgan Community Action Washington and Morgan Counties, Ohio


218 Putnam Street, Marietta, OH 45750 (740) 373-3745
50 W. Third Street, PO Box 398, Malta, OH 43758
(740) 962-3827